Job Title: Technical Solution Advisor
Location: Grand Prairie, TX (On-site)
Company: WhiteHorse Distribution

Company Overview:
WhiteHorse Distribution is a leading IT hardware provider specializing in server and storage solutions for data centers, as well as a diverse range of IT solutions for small and medium-sized businesses (SMBs). With a strong customer-centric philosophy, we aim to serve our clients throughout their entire business lifecycle, providing exceptional support for every piece of equipment. Our mission extends beyond sales—our goal is to serve as trusted advisors, recommending tailored IT solutions that effectively address business challenges and deliver cost-effective results.

Position Overview:
We are seeking a dedicated and knowledgeable Technical Solution Advisor to join our Grand Prairie, TX team. This full-time, on-site role will serve as the primary technical point of contact for our clients. The ideal candidate will be responsible for analyzing client needs, recommending the most effective solutions, and ensuring the successful implementation of these solutions. As a Technical Solution Advisor, you will leverage your expertise to guide clients in making informed decisions that drive their business success.

Key Responsibilities:

Technical Consultation: Provide expert guidance on server and storage solutions, working closely with clients to assess their requirements and recommend the most appropriate products and services.
Solution Design & Proposal: Analyze client needs and business challenges to design and propose tailored technical solutions that meet their objectives efficiently.
Product Expertise: Maintain in-depth knowledge of server and storage technologies, understanding deployment strategies, capabilities, and industry trends.
Client Relationship Management: Foster and maintain strong, lasting relationships with clients, ensuring continuous support, satisfaction, and resolution of any technical issues.
Documentation & Reporting: Prepare comprehensive documentation and reports detailing client interactions, solution recommendations, and implementation progress, ensuring transparency and alignment with client expectations.

Qualifications:

Technical Proficiency: Strong expertise in server and storage solutions, with the ability to assess technical requirements and recommend appropriate solutions.
Communication Skills: Exceptional verbal and written communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
Problem-Solving Expertise: Strong analytical and problem-solving abilities, focused on delivering practical, cost-effective solutions to clients’ business challenges.
Certifications: Relevant certifications in server and storage technologies from leading data center equipment manufacturers are highly preferred.
Experience: Previous experience in a technical advisory, sales engineering, or customer service role is highly desirable.
Education: Bachelor’s degree in a related field or equivalent hands-on experience.

What We Offer:

Competitive salary and comprehensive benefits package.
Opportunities for professional growth, development, and career advancement.
A collaborative and supportive team environment.
Strong commitment to work-life balance and employee well-being.

How to Apply:
If you’re passionate about leveraging technology to solve business problems and delivering exceptional client service, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and qualifications.

Join White Horse Distribution and become a valued member of a team committed to solving customer challenges and delivering top-tier IT solutions.

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